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 News & Articles  |    Past/Upcoming Events  |    Bulletin Board  |    Announcements  |    VOD IS COMMITTED TO YOUR PRIVACY takes your privacy seriously. Please take a moment to read the following to learn more about our privacy policy. has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: The purpose of this privacy is to inform you about

What information we collect from you
How and when it is collected
What we do with this information
How you should be able to have it deleted
This Website is not intended for or directed to persons under the age of 13. will not process any purchases made by children. will not contact children under age 13 about special offers or for any type of marketing purposes without a parent's permission
The information we learn from shoppers helps us personalize and continually improve shopping experience at Here are the types of information we gather.

We may collect your name, address, and phone number when you use our website.
We use this information to complete and support your purchases from and use of our website and to comply with any requirements of law.
We may collect your email address or other information online.
We may collect purchase information such as a payment method.
We only use this information to process your order. This information may be disclosed only to our staff and to a third party to complete your transaction or to make the delivery of your order.
We collect information from the visitors of in order to better know and understand them and respond to their needs and expectations.

We may use the information you have submitted to contact you and we may provide it to third parties.
SECURITY POLICY has implemented security measures to protect the information that have collected at our website. We limit access to your personal information to select employees and we hold our third party service providers responsible for upholding our privacy standards. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet." (etc.)
RETURN POLICIES has offered only fine quality products and backs up all products we produce and sell. We always ensure proper working condition of the products we sell and they are tested before each shipment. We guarantee that you will be absolutely satisfied with your purchase. does not sell used, refurbished, or reconditioned merchandises. will gladly accept returns within 30 days from the date of purchase if you are not completely satisfied with your purchase without any questions. If our products show any type of manufacturing defect, we will ship the exact replacement item with no additional shipping charge (However, an additional shipping charge will occur for all other exchanges.).

Please include a copy of your purchase invoice to ensure prompt and accurate service. A restocking charge of 15% will be charged on all returned or cancelled orders. Freight and handling charge is not refundable. Merchandise will be accepted for return in "brand-new" condition with original packaging only.

Freight will be calculated according to weight and size of packages and shipping methods you choose. For large items, we will contact you by phone or email with actual freight information to confirm total purchase amount. (Our customer service is available for freight estimate M-F 8:30 to 5:30.)

In most cases, order will be shipped within 24 hours during weekdays by UPS. You will receive order confirmation and update information by email.

Please call us for our free wholesale catalog at 1-800-331-KENS(5367);
Free retail catalog available with purchase.
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Kens Trading Co., Inc.
Rancho Cucamonga Office 909.980.0841
Los Angeles Showroom 323.871.8004